Nobody likes to be denied. Hearing a ‘no’ has the potential to raise anyone’s hackles depending upon the context. It is an ingrained aspect of humanity. The best example is how children react in the face of a sternly delivered ‘no’ – they either try to circumnavigate the decision or throw a tantrum. It’s not like this tendency fades away with age. Adults just exhibit circumnavigation and tantrums differently. In the adult world, the best example of this tendency is seen in clients and customers. ... Keep Reading