Lately, we’ve been writing about social listening quite a bit. It’s not that social listening is a new subject. Instead, it is just that we believe we should be thorough with whatever subject we choose to write about. We’ve covered social listening from various perspectives including why it is important, how a social listening strategy can be created, and even what the social listening process flow should look like. However, as anyone with an iota of experience knows, the mind and the idea only ... Keep Reading